Shipping & Returns
When will my order be shipped?
Usually, an item will be ship out within 1-4 days (except customized products)
How is my order shipped?
We use China Post or DHL for international orders, shipping time 7-12 days.
How much is shipping?
Free Shipping 7-21 days
Orders Over $27
Shipping Rate: US$ 0
Standard Shipping 7-21 days
Orders Below US$ 27
Shipping Rate: US$ 5
Fast Shipping 3-5 days
Shipping Rate: US$ 20
Can I cancel my order or make a change of address?
In most instances, your order is processed and shipped the same day so you get it quickly. Therefore, there is no way to cancel an order once it has been submitted.
Once the order is processed and shipped we can not make any changes to the address. In most cases, if the order can not be delivered due to an address error, the parcel will be returned to us by the carrier. All returned orders will be refunded and can NOT be shipped back out.
Returns and exchange details
Because of the intimate nature of the items we sell, we are unable to return or exchange purchased toys and products unless defective. This is for the health, safety and peace of mind of our customers.
Any item that is designed to come into contact with any body part or fluid is non-returnable and non-resalable. Once these items leave our warehouse, they are considered used, and therefore cannot be returned.